Effective Date: 6 April 2026
Orcinus Health Solutions, Inc | orcinushealthsolutions.com
At Orcinus Health Solutions, Inc, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information of individuals who visit our website or use our services.
This policy is intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy laws such as Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25).
1. Information We Collect
We may collect the following types of personal information:
Contact and Identity Information
Full name
Email address
Phone number
Mailing or business address
Any other information you voluntarily provide when contacting us or completing a form
Usage and Analytics Information
IP address and browser type
Pages visited and time spent on those pages
Referring URLs and search terms
Device type and operating system
Cookie identifiers and similar tracking data
Usage and analytics data is generally collected automatically when you visit our website through cookies and third-party analytics tools such as Google Analytics.
2. How We Collect Personal Information
We collect personal information in the following ways:
Directly from you when you fill out a contact form, request a quote, subscribe to our communications, or otherwise interact with us
Automatically through cookies and analytics tools when you browse our website
Through email or phone correspondence when you reach out to us
3. Why We Collect Personal Information
We collect and use personal information for the following purposes:
To respond to your inquiries and provide requested services
To communicate with you about your account, projects, or engagements
To send you updates, newsletters, or promotional materials (where you have consented)
To improve our website, services, and user experience
To analyze website traffic and usage trends
To comply with applicable legal obligations
We collect only the personal information that is reasonably necessary for these purposes.
4. Consent
We obtain your consent to collect, use, and disclose your personal information either expressly (for example, by checking a consent box) or implicitly (for example, by voluntarily providing your information to receive a service).
You may withdraw your consent at any time by contacting us using the information provided at the end of this policy. Please note that withdrawing consent may limit our ability to provide certain services to you.
Where required by law, such as under Quebec's Law 25, we will obtain explicit consent before collecting sensitive personal information or sharing your data with third parties for purposes beyond the original intent.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and collect usage data. Cookies are small text files placed on your device when you visit our website.
We use the following types of cookies:
Essential cookies: Required for the website to function properly
Analytics cookies: Used to understand how visitors interact with our website (for example, via Google Analytics)
Preference cookies: Used to remember your settings and preferences
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information about Google Analytics and how to opt out, visit https://tools.google.com/dlpage/gaoptout.
6. Disclosure of Personal Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
Service providers: Trusted vendors who assist us in operating our website or delivering our services (for example, web hosting providers, email platforms, or analytics tools). These parties are contractually obligated to protect your information and use it only for the purposes we specify.
Legal requirements: When required by law, court order, or government authority
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor organization
With your consent: When you have expressly authorized us to share your information
We encourage you to review the privacy policies of any third-party services you use in connection with our website.
7. Retention of Personal Information
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. When personal information is no longer required, we securely destroy, delete, or anonymize it.
8. Protection of Personal Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include password-protected systems, encrypted communications, and limited access to personal data on a need-to-know basis.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
9. Your Rights
Under applicable Canadian privacy law, you have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent to the collection or use of your personal information (subject to legal or contractual restrictions)
Request deletion of your personal information, where permitted by law
File a complaint with the appropriate privacy authority if you believe your rights have been violated
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
If you are a Quebec resident, you have additional rights under Law 25, including the right to data portability and the right to be informed of any automated decision-making that affects you.
10. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.
11. Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at:
Orcinus Health Solutions, Inc
Attention: Privacy Officer
1425 Killarney Bay Road
Cameron, Ontario K0M 1G0
kristen@orcinushealth.com
231-740-4301
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or your applicable provincial privacy commissioner.
